Thank you Thank you Thank you, xmasbaby.
I efiled but the issue was, I gave them the wrong account number for direct deposit by mistake and didn't realize this until I got the first notice. They tried sending my money three times then decided that they thought I was a scammer stealing my money and they never sent my refund. Then I couldn't get in touch with anyone and kept getting sent to other places only to get disconnected. After three months, I stopped trying and was hoping that this year when they got the correct account number, they'd send 2021 with 2022 but they didn't.
The last part of your message is EXACTLY what I needed. It's a different number than what I have and the choices are what I didn't know I had. Again, THANK YOU!!!!
"To call the IRS:IRS: [phone number removed] hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent."
