Missing Refund

My return was accepted on February 15, according to the IRS, but was never entered into my bank account. I called the IRS about it and they said because the return was deposited into a routing and account number belonging to TurboTax. They in turn gave me the account and routing number, so I tried calling the TurboTax customer service number & it won't let me get passed the automated voice system for an actual rep to help me. What number do I contact for this dilemma?