jragon13
New Member

I DON'T have a GreenDot Bank Account. Why is the IRS saying my Federal Refund was sent there? Turbo Tax won't let me chat to a human either. Never using this again.

I filed my taxes through Turbo Tax. I received my State Refund through direct deposit. However, I have NOT received my Federal. My bank does not know where it is. The IRS said it was sent to a GreenDot Bank Account and "then it should be sent to me." I don't even have a GreenDot Account. I can't get ahold of GreenDot (because I have no account), and TurboTax won't allow me to speak to a human....I may leave TurboTax for good. This is so off-putting.