Yes, the password window does open. When I type in a password, I get the massage Case Sensitive, password should have a mini length of 8 and max of 32. I try again and get the message Turbo Tax Premier - for security reasons, your answer should be between 6 and 16. Still no luck. Very frustrating and no one at TurboTax has been able to help me. I have uninstalled the soft and re-installed. Still no luck.
