Hi, I'm not sure why they are still telling people to call the IRS for the 15 digit trace number, you will need to call the department of the treasury at 18003331795
. I went around and around with TPG and Turbotax Tax for 3 weeks last year, on the phone for several hours out of every day, only to figure out the IRS does not issue funds, The Dept of the Treasury does. Got the 15 digit trace number after only a 2 minute phone call.
