CassLO
Intuit Alumni

After you file

You will need to contact the IRS directly, by clicking this link,

When calling the IRS do not choose the first option re: "Refund", or it will send you to an automated phone line.      
1. After first choosing your language, then do not choose Option 1 (refund info).  
2. Choose option 2 for "personal income tax" instead.
3. Press 1 for "form, tax history, or payment".      
4. Press 3 "for all other questions.
5. Then press 2 "for all other questions
6. When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.      
7. After it asks twice, you will get another menu.
8. Then press 2 for personal or individual tax questions.
9. It should then transfer you to an agent.

For more information, please see the following IRS link: Refund Trace

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