I like knowing that I can have a positive impact even when I’m at my worst. Like how TurboTax uses predatory practices to force money from its users in such a shady, impossible to track fashion, shares unnecessary information to increase their $B profits, and can’t even have the decency to pretend to have a good avenue to ask for a refund for wrongful charges. They’ll let you go through a whole thing, and then send you a single email. If you try to pull it up later using their instructions they either tell you that your request doesn’t exist, but if you want them to look more they might be able to find it if you input your debit card or bank information. Considering I initiated the process from their actual online tax return software, and subsequently have been able to verify that these do come from this company, I have no reason to doubt their validity
And may I just say that even though I just got out of the hospital seizure clusters and my family and I are terrified at how we’re going to keep affording to live, knowing that I was able to make the lives of a few people better by falling victim to Intuit’s tactics might make it a little worth it.
but seriously for ticks sake can I at least get some real help? This is getting obscene. I don’t even want to call this software evil, but it’s designed with a purpose to help consumers while literally using borderline illegal tactic to bleed them dry while further profiting off of their data. What the **bleep** do I have to do get someone from there to answer a support request about this **bleep** from something like 11 days ago?
