Exactly at this point I’m at a complete loss I’ve done everything I can and took it as far as I can with turbo and the only explanation or reassurance they can offer me at this point is that they are mailing me a check to reimburse me for the fees that were taking out of my refund that I still have yet to receive I have no idea if I will even receive my refund of over $7000 that is being held by a company I know nothing about and has completely stopped all communication with me even via email I have proof in an email from TPG stating they sent my refund by mail then an email the very next day stating they have yet to even print a check.
