After you file

Hi, community!

Follow-up: Spent an hour on the phone with TurboTax support. The "personal" recommendation from the customer service rep is to E-File a second time with the "Mail a check" option. The customer service rep hopes/expects the original credit card charge to reach IRS and not be canceled/reverted.

My $0.02 to Intuit/TurboTax is to process the tax due credit card charge(s) AFTER the E-File(s) is/are accepted. It is a win-win solution, the customer can be told in the reject email/notification that the credit card charge was not done, and Intuit/TurboTax reduces customer support requests for all related use cases plus does not have to code a new use case in the software. Only losers are the parties that make money out of the mishandling customers' money.