It was rejected because the AGI from the previous year's return was incorrect. My question to you is if the credit card payment you are talking about was for Turbo Tax Fees or for taxes due on the return?
Meanwhile to find out what the AGI was for 2020, look on line 11 on your 2020 tax return, if you have a copy. If you don't have a copy and if you used Turbo Tax Online in 2020, go to:
- log into Turbo Tax
- Go to Your Tax Returns and Documents
- Select 2020
- View Adjusted Gross income(AGI)
If you are unable to do the steps above, try entering 0 as the AGI. If none of these work, print and mail the return. if you owe taxes and if you chose the payment to be a direct debit from a credit card, that information will not be retained if you have to print and mail the return. There will be a 1040 V form in the return that you will submit payment with. Complete mailing and filing instructions will be included with the paperwork in your return.
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