So, I am confused. For some reason looking at my issue I noticed that logging into secure.turbodebitcard.com it shows no transaction history at all and has a different account number assigned to it. However, when I login to myturbocard.com it shows all transactions with a different account number. This is a conflict since I’m using the same login and passwords.
This is definitely an issue and possibly the reason I had no knowledge of the funds. I logged in many times and it showed me a zero balance with no transactions and still does.
Why in the world would this be happening? Apparently I have 2 accounts using same login thru 2 different portals and managed by green dot TurboTax.
So this issue is multi layered. I believe that I will have to seek legal counsel and request an IRS trace since the second login where it was deposited wasn't an account that I acknowledged or approved.
