You need to go back in to your TurboTax account and check the 2020 return to make sure that it was actually filed and not either rejected or completed and not sent. You have to get all of the way to the end and send the electronic file. In some cases the software can't file the return electronically and will tell you that you need to file by mail.
Either way, log in to the TurboTax account that you used originally and then check on the status of that return. That'll give you more information to work with.
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