The same thing just happened to me. I WILL NEVER USE THIS SERVICE AGAIN. Charging me over $100 for 1040EZ form. OUTRAGEOUS. THIS IS LEGAL ROBBERY. They charged me $ 59.95 for a "software upgrade" in order to send my return electronically. EVERYONE I KNOW WILL HEAR OF THIS SERVICE, AND EVERYONE THAT I CAN REACH "ELECTRONICALLY", AND I WON'T CHARGE THEM ANYTHING TO DO IT.
