Received reject notice on e-file and status is still pending for 1 week

I e-filed 1 week ago and immediately received a rejection notice from TurboTax telling me one of the EIN #'s on my W-2's was incorrect. I immediately reviewed the entries and corrected it; however, I never received the 'rejected' screen in TurboTax, it only stated 'pending' status. I have the desktop version of TurboTax. I called TurboTax and they said that I must have resubmitted the updated file and my taxes were still being processed by the IRS. However, I wasn't ever able to resubmit after making my updates because the 'reject' screen never appeared. When will my status move from Pending? 

 

I also submitted my son's taxes the same day and immediately received a rejection notice from TurboTax stating that his Pin or AGI entered was incorrect. Again, the same thing happened and we've never received the 'Reject' screen and his taxes are still in a pending state. Because the 'reject' screen hasn't appeared, I have no way to resolve the issue with his taxes. I want to resolve these issues and get our taxed filed.  Please advise how we can proceed and move our taxes from Pending status. Thank you