After you file

I have tried all of the numerous suggestions on here and nothing works for me. I spent several hours yesterday on the phone with Edward Jones (they can find nothing wrong on their end) and then TT. I have eliminated special characters in my password, I have tried different browsers, etc. etc. The final straw was the TT specialist telling me the only thing I can do is manually enter all the information. Ughh. But I finally relented and did it. I'm very frustrated with TT,