They did the same thing to me. I didn’t get approved for advance not sure why. I already had a CK chk acct active in use. And I only chose to file through them bc they said “uP tO fIvE dAyS eArLy.” I filed mine and was accepted/approved 2 days before my brother even filed. Mine was simple nothing extra just 2 w2s that’s it. And my brother got his deposited into his cashapp this past Friday, 4 days ago. I still have not received mine yet, nor does it show pending deposit. AND the “tracker” hasn’t changed since the first day. Both fed and state have been accepted since same day I filed and it shows fed as pending like it hasn’t been accepted yet and state as accepted. And it’s said that since day 1. I know it’s going to deposit soon, I hope, it’s just messed up they offer the advance and up to 5 days early but neither of them have happened. I have good credit above 650 on all types, have never overdraft or anything negative on account, easy tax return only 2 w2 with no deductions or credits or anything extra. This is the last and only time I file through CK. Turbo Tax has always been good to me for the past 10 years never any issues. The one time I try to do something different it messes up. If I have to wait until next week I swear. Again I know it will eventually deposit but what about 5 days sooner? Don’t lie. And you best believe I’m taking all money out of account and closing it after this. Don’t want nothing to do with CK anymore. Should of had it sent to my bank like I always do. If you have a complicated return or even a simple one don’t use or deposit to CK, it don’t work. File through turbo tax bc they are awesome no problems there all stuff on TT app is fine, it’s only CK I’m talking about. Stick to what you know works and don’t change now bc of what they are “offering.”
