No offense @carissa M but you are lying. I realize this is a old message but I don’t care. You are lying to these people. I have so much as proved it’s a lie. Same issue with mine. I have placed MULTIPLE calls to both turbo tax and SBTPG and both sides confirmed that they received my federal refund on the 17th. Turbo tax got their money immediately. (How convenient) but yet the taxpayer is expected to wait a week for their money. Turbo tax says well that’s a third party nothing we can do contact them. You contact them and get laughed at and said oh well gotta wait. You tell these people that their money isn’t being held but it is. There is something that can be done you guys are the ones who hired them to do it so in my mind it’s f the taxpayer as long as we get our money. But if TurboTax is not paid they will hound you. I feel like that you guys are just as crooked as sbtpg. Enough research will show you that they hold the money in interest accounts to make money. 56 million people used your service last year. 56 million. Do for easy math 100 dollars a person you guys are getting rich too but it’s f the taxpayer.
