Normally the process from the IRS to the processing bank to the card takes less than 4 business days BUT due to banking regulations the processing bank may need you to contact them ... failure to do timely as requested can delay the refund by weeks ...
Check the IRS : https://www.irs.gov/Refunds
Check SBTPG: by logging into their website at:
https://cisc.sbtpg.com/
Or you can get 24-hour automated info by phone at: https://cisc.sbtpg.com/contact.aspx
Check at Turbo Tax Visa : If you have
any questions or need assistance with your Turbo Prepaid Visa Card, please
visit TurboPrepaidCard.com or
call us toll-free at (888) 285-4169.
