I have 2 EJ accounts (mine and moms). I was able to get my EJ info to import tonight! So I thought I would try my moms. No luck, same error, Invalid user... Tried several times.
So I logged into EJ to ensure everything was correct. EJ made me do 2FA... and boom I was in to the EJ website no problem. I looked at the tax documents and they were good. So I went back to TT, made no changes to the user ID or password (they remaind filled in from prior attempts), and tried one last time. And this time it succeeded. No idea why. So my theory is that it needs to recognize your device for the authentication to work. So try logging in and having it remember your device during the 2FA process. I got an update yesterday and today to TT. My version shows 022.000.0429
