I received a lower refund amount than I had expected. The refund also was deposited via a third-party company, "TPG". This has never happened before, and I have been using TurboTax for over 10 years.
After some research, I have read that TurboTax uses this company, and WE are paying processing fees. Fees that we were not aware of, and did not consent to.
Please remedy the situation and refund us the correct amount.
