After you file

This is bs. I agree. You can't advertise to a whole freaking country that you can get a refund advance if approved within 15 min after being accepted from the irs. I was approved 1000 mine was accepted 3 days ago and still nothing. Everyone e is giving me the run around. Turbo tax says to call credit karma.  Credit karma tells me to keep waiting. At this point I'm gonna a receive my refund before I even get the dang advance if I even get it! This is crap. At least someone needs to own up to something and give me some answers. Because yall both said I was approved 1000. So where's my money? You can't Mess with peoples money that we all work so hard for and then expect us not to be mad? And then keep giving us the run around?? I want answers and I want my advance! I don't wanna read no help forum. I want someone to tell me exactly where my money is. Like now.