It could be a couple of things. You could potentially have multiple Turbo Tax accounts. This happens often and is a common reason for receiving those types of reminder emails after you have already filed. Additionally, some returns stay in a pending status longer than others if it requires extra review. The following resource provides more insight - why is my return still pending? Lastly, you may confirm your e-file status by using this tool in your web browser (not the app).
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