Thank you, but I think you are misunderstanding.
I am able to login with the same account I have used for 10+ years. When i view my products, it shows me 2018 and 2019 and even shows me a receipt for the amount I spent on each one.
The issue is not with account recovery but simply that I cannot access old returns after I have logged in, nor do I seem to find a way to do so, at least without possibly paying $80 for access to this year's turbotax (which I don't need) and even then I'm not sure if that will work.
