Efile still pending

I Efile my return on January 13, 2023, my return is still pending on turbo tax but when I contacted the IRS they said they have no record that my return was transmitted to them. They advised me to contact turbo tax and question why. I’ve spoken with 3 tax experts and neither was able to get down to the bottom of what’s happening. Turbo tax is refusing to admit they have a systemic problem and now I can’t file my return elsewhere.