After you file

I was approved for Advance refund from credit karma. My federal tax was accepted on 1/20/23. Here it is 1/25/2023 and still no refund. I also did credit karma tracker and it states federal and state N/A. I've called turbo tax and the rep states she can see I was approved for me to call credit karma. So I called credit karma and they said to call turbo tax. I'm getting the run around. Oh I also had advance refund last year, received it with no problems. I am the only person having this problem?