TurboTax does not have information about your specific refund once your return has been Accepted, nor do we hold refunds. This matter will need to be directed to the IRS as they are the ones who ultimately disburse the refund. For more information on this, please see this Help Article.
For lost refunds: IRS Refund Inquiries
To reach out directly to the IRS:
IRS: 800-829-1040
Hours: 7:00 AM - 7:00 PM, local time
Monday-Friday
- Listen to each menu before making the selection.
- First choose your language. Press 1 for English.
- Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
- Instead, press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions." It should then transfer you to an agent.
Or, you can visit your local IRS Office.
@Mama690
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