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After you file
If you are unable to locate your return in your Tax Timeline, there is a possibility that you may have multiple TurboTax accounts. Complete an account recovery to locate possible TurboTax account(s) that you may have using past email addresses, username(s), and/or phone number(s).
Refer to link for further assistance: https://myturbotax.intuit.com/account-recovery/
‎June 3, 2019
1:21 PM