I’ve already spoken to several people without success. I’ve reached out to _Turbo Tax, Civista Bank, Santa Barbara Tax Product Group, as well as the IRS without any solution. I’m livid because I filed with Turbo Tax so you’re responsible. There are supposed to be some type of protocol set in place to assist tax payers that are encountering stressful situations where they’re being shorted in their money or their money is being held completely hostage! I was also told that there wasn't a direct contact for anyone in authority to get this issue resolved. It’s been nearly an entire year and I’ve yet to get a solution or my refund! You would think that you’d at least read the reviews and the company scoring prior to handing over millions of hard earned tax payers dollars to such rude, disrespectful, and unprofessional beings! I want and need my refund without excuses or steps that are constantly getting my family and I nowhere! It is literally robbery at this point!
