Hello. I received a cp12 letter back in March of 2022 (I filed taxes in February). My taxes were changed but they owed me more money not less. I was told I had the 60 days to contest it and as of May 27th within 4 to 6 weeks I would receive my return. I have not received anything no paper check not a direct deposit. I have used TurboTax for years but last year I used Tax firm USA. No one will respond from the company. I have tried to reach out to the IRS for months and cannot get an appointment. I am fearful that if I file my taxes this year that I may not get them either. Can somebody please tell me what's going on and why I never got my tax return? I don't owe any other outside organizations. All I know is that my CP 12 letter again stated that I was actually owed back more money and I never received any of it
