Ebonyquill97
Returning Member

After you file

Sbtpg was supposed to have sent my refund back on October 21 they had my refund since august 24th they told me it would take 10 weeks for the irs to receive my refund but how if it was sent back on October fast forward it’s now January and I haven’t seen an update from the irs that it was returned and nothing about mailing a check I tried to put my info in on sbtpg like I always do but it was not allowing me to acces the info that it usually gives me which is the fees that was deducted and balance and the day my refund was returned now I don’t have access to no information I can’t call sbtpg because they ask for the same info before putting me through which is my social and filing status and amount to be received same thing irs ask they deleted my account and didn’t send none of my money back they our stealing refunds to make interest of the money it’s not fair and even if they send it back I still have to wait for irs to mail me a check inconsiderate money hungry bank and why isn’t turbo tax protecting there customers