No straight answer

Been going around in circles for months my refund was supposedly sent to my account august 31 2022 account closed was sent back to TurboTax who say on 12th September they sent check but was returned undeliverable by post office TurboTax claims October 21st they sent it back to irs and can take up to 15 weeks how does an electronic transfer take 15 weeks called IRS who said they are not seeing a return gave me number to TurboTax who now say they took there fees and returned remaining refund to IRS fast forward end of December IRS have nothing system will generate a check for returned refund however they informed because the contract for the fees is between me and TurboTax by law TurboTax has to send the entire refund back to IRS a check can not be generated for refund minus any fees it has to be sent back in the same amount IRS refunded a trace has been initiated however now it could be three months before I see my refund for 2021 what kind of shady business is really going on I have used this service for past four years no issues all I want is what’s mine be honest TurboTax return my refund it’s not like I denying your fees I worked hard for my money and your stealing it an entire year and nothing but beating around the bush with one lie after another