So sbtpg took fees from my refund they tried to mail a check to my old address so I never received it on October 21st they told me they sent my refund back to irs they told me it will take 10 to 12 weeks for the irs to receive the funds back I was able to check on sbtpg website about my refund now that the 10 weeks is here I’m unable to use my social and refund amount with sbtpg it as if they deleted my account now I can’t get in contact with support my social is not registered anymore and the irs hasn’t received my funds back still
