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We do not know how you answered those questions.
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Wow, if only there was a way to check tax information entered into a software who's entire purpose is managing tax information! Wouldn't it be neat? Wouldn't it be just so easy if a software let you see the options and entries that you had input & the decisions that it made based on your input?
I'm trying to figure out what went wrong & you're telling me to remember an option I entered years ago. We're not dealing with paper here, there should be an electronic record of what was entered.
Turbo Tax is a massive disappointment and an utter failure to the end consumer. They have made it impossible to connect to a person either through the website or through the phone. There is no way for someone to get help. This community platform is fairly useless as well.
Well, not much I can do about it at this point, as long as Turbo Tax has paying customers - why should they care about a single person's request.
Not that this will change anything at all, but I will make it a point of informing anyone who might want to know about TurboTax - what an untrustworthy and unprincipled entity TurboTax is.
