Dec 2022. Same problem. I've called on 4 separate days and after a recording it says call back later or on another day and hangs up on me.
The IRS doesn't owe me anything, as far as I know I don't owe the IRS anything. But they're saying they can't process my return until they verify my identity.
Would be nice if they could put my call in a que and call me back, like private sector call centers.
Congress passed another $80 billion for IRS auditing in August 2022 ($10B/year for next 10 years). I'm surprised that $10 billion dollars/year is not keeping up with their call centers.
