Hi there: I didn't follow up with the IRS at all, but if it had gone beyond 8 weeks or so, I probably would have. I received the refund as a paper check. I hope you don't have to wait much longer!
I'm also disappointed with the service provided by TurboTax this year, because of this issue and also because of other changes they made that would have required me to purchase the next grade up software in order to claim the home office deduction (I used to be able to claim that deduction in my usual TurboTax option). I also found it hugely irritating to keep being sent to a pop-up asking me if I wanted to upgrade. The marketing just seemed really intrusive this time. I've used TurboTax for years, but I'm not sure if I will again. 😐
