I am still waiting for that 2020 refund. My letters always result with its having been deposited to the GD bank account with the seemingly nonexistent number. Got a boiler plate SBTPG response forwarded to me from my complaint to the CA A.G. saying they had been trying to contact me and had their useless phone number that blocks calls not in their system. I work mainly at home and no calls, msgs or correspondence from them , concluding they are not above lying to the A.G. Being unable to make phone contact, I sent a Registered Letter with Return Receipt Request to their web address and it came back unopened as a return to sender, no such address. I will follow up with the A.G. This entity has managed to insulate itself from any form of contact. The IRS Direct Deposit Coordinator, which was charged with doing a tracer many months ago, just provided me a letter saying it was deposited to the aforementioned GD bank acct. I already knew that and that's why I had corresponded with them in the first place. I will follow up with the A.G. and might be wise to enclose a stack of complaints from other victims. It's time they opened an investigation into the shoddy, if not nefarious, business practices of this entity.
