I just don't understand what service you pay for then for turbo tax if they cannot even assist you. I've done it every year free and this past year paid for it just in case we needed Support and we got nothing from tt or irs. It's pointless to pay for services if they aren't even going to do anything but provide you with the same info you get free offline.
Thank you all though I just wanted to see if I could find out why it's taking so long and if the return was messed up. But no one will answer and I cannot find out and it's really frustrating when it's almost a yr later..
Thank you!
