I received a letter from the IRS in April 2022 saying they owed me money from an amended 2020 return. It was sent to SBTPG because I had my fees taken out that year. Obviously the account was closed. I called and SBTPG confirmed they had the money and it was in the process of being returned to the IRS. This was still in April. The IRS put a trace on the funds as well. I received a letter today Nov 28th 2022 from the IRS saying the trace was finished and that the money was deposited into the account at SBTPG and the response they received from SBTPG which they said that they deposited the money to me! Which is a lie! They are still holding my money and lying about it! I don't know what else to do!
