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Why does TurboTax not recognize that I filed a 2021 return?
I have purchased directly from Intuit for many years, but I filed 2021 returns after purchasing TurboTax via Office Depot for 2021. Intuit does not recognize my filing when I try to purchase 2022 software. It suggests I need to continue with the 2021 filing and does not present the option to purchase 2022 software. I also have a new desktop from the one used last year.
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‎November 26, 2022
12:30 PM