The reason you’re confused is because the people above said I have multiple accounts and to look them up, trying to locate the 2021 tax forms. I may (or for sure now do) have multiple accounts because I am desperate to find the tax forms for 2021. I now have an online account, free, and had the desktop version. The files are NOWHERE associated with the desk top version. I tried calling a phone number for TurboTax and couldn’t get through. I need my tax forms for a court process. I really need them and as a consumer, I should not have to struggle for a whole week looking and looking for these forms. I tried to even verify I filed the taxes in TurboTax and it won’t do that either. Luckily, I have an email showing I filed, or I would be in even worse do-do. It gives an error message saying I can’t even verify I filed without my SSN, but it also won’t allow me to verify with that SSN. I’m not a computer genius, but whoever designed this software needs to be not only fired, but somehow to be inflicted with the torture I have had this week trying to complete what should be a simple task to log in and see 2021 tax returns.
