Sorry you're having trouble. This is a user community forum, not a direct route to TurboTax Support. Free Edition doesn't have phone support without paying, but I'll tell you below how to contact them via Twitter or Facebook for free.
In your last comment, you specifically mentioned "state tax agencies." Is it only your state return that is missing? Are you seeing a 2021 PDF, and it only has the Federal return, but not the state return? If so, that's easier to solve.
Or are you not seeing any 2021 return PDF at all? If you're seeing your Federal return in the PDF, but the state return is not in the PDF, we can tell you another way to get the return PDF that has both.
If you're not finding any 2021 return at all in your account, the most common cause of a missing Online 2021 return is multiple accounts, and thus signing into the wrong account. If you sign into the correct account in which you prepared the Online return, you should arrive at the Tax Home, where it should be obvious that a 2021 return was prepared and provides some summary info, A PDF can be downloaded in the section "Your Tax Returns & Documents." If that PDF is there, but only has a Federal return and no state return, we can tell you another way to get the complete PDF.
If there's no evidence of a 2021 Online return at all in that account, then most likely you have multiple accounts. In my previous answer I told you how to use the Account Recovery tool by running it on your phone number that is in your account profile (if you still have the same phone number), or your email address (if you can still access it). Before using the Account Recovery tool, however, you have to clear your browser as I mentioned in bold type in my previous comment.
If that wasn't successful, I also provided a second method previously which does not use the Account Recovery tool. On the Account Recovery tool page, do not enter anything. There should be a blue link to "Try Something Else." Click that link, and then it looks up all your accounts by SSN and other parameters.
Free Edition doesn't have phone support. If you're using Free Edition, you can upgrade and pay for PLUS (29.99) to have phone support, or you can contact TurboTax Support for free using messaging at Twitter or Facebook during business hours.
https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax
