If I filed my 2021 taxes and my daughter wasn't approved for the ctc even though she met all requirements

My daughter was born in February and was living with us since birth (more then six months) we went through all the qualification questions and according to there list of qualifications she is qualified and should receive the payment for 2021 when I filed she wasn't approved for the credit. We've gone through the list again and she still qualifies. So how do I get her payments to be able to help with diapers clothes and food.