@ stan317 wrote:
I EFILED THROUGH THE SITE ALSO SIGNED UP TO RECIEVE THIS REFUND ON CARD ISSUED BY TURBOTAX
OK, that's a start, but you didn't answer the other questions I asked. So here are some things we still need to know to understand your situation and comment:
1) Since you efiled, was the efile accepted by the IRS? When you log into TurboTax, what is the efile status shown on the Tax Home page--does it say accepted, rejected, printed, ready to mail, or what?
2) If the efile was accepted, then what information is shown at the IRS "Where's My Refund" tool? Is your return still processing, or has the IRS approved and sent your refund?
https://www.irs.gov/refunds
3) Did you have any TurboTax fees that you chose to pay out of your Federal refund? If so, that process uses a third-party company (SBTPG) to receive your funds and subtract the fees. Then that company sends the rest of your refund to your indicated choice (which you say was a Card). If you DID use that payment option, and if the IRS has released your refund, you can check on it at SBTPG's website by logging into their refund lookup tool. To log in, choose the "For taxpayers" portal at:
https://www.sbtpg.com/
4) "I signed up to receive this refund on a card issued by TurboTax"
Which card? TurboTax is using a new card this year. Did you choose to receive your refund on a new Credit Karma Visa Debit Card and Credit Karma MoneySpend account?
Or did you use an old Turbo Prepaid Visa Debit Card account that you already had from prior years?
