After you file


@ blreaves wrote:

When I put my information in it tells me that my information is incorrect.


I assume you are asking about the IRS "Where's My Refund" tool.   How did you file--did you efile, or did you print the return and mailed it to the IRS?  How long has it been?

 

If you efiled, was your efiled return accepted by the IRS for processing?  If you used Online TurboTax, you can check the efile status at the Tax Home of your online account.

 

Here are some tips when using the IRS "Where's My Refund" tool.

https://www.irs.gov/Refunds

 

  • If you efiled, be sure you have waited at least 24 hours after acceptance before using the IRS WMR tool.
  • NOTE:  If you mailed a paper return, the IRS website says it can take 6 months or more just to show up in that tool.
  • Be sure you enter the correct SSN, filing status, and tax year.
  • Be sure you are using only the Federal refund amount.   Do not include any state refund or any total refund or net refund (Fed and State) that TurboTax may have provided on a screen.  
  • Look at your actual Federal return to get the Federal refund amount to use, i.e., your Form 1040, Line 35a.
  • You can also try phoning the IRS refund hotline.  I've seen it work for some users when the WMR tool didn't.  800-829-1954.