I have been using TurboTax for years and I did get a message saying that my tax return forms were accepted by both state and federal. I used TurboTax premier but when I did not get my CA state tax refund I checked with TurboTax and they would not help me (or could not?) . I paid for the insurance as always and now the CA franchise board said that they did not get my returns for 2020 even though TurboTax sent me that message saying that they were accepted. Why won't TurboTax help me?
