@bry24 - okay - so here is the problem.....
1) you were eligible for either the Recovery Rebate Credit or the stimulus but not both. This credit was $1400 times 3 people or $4200. There was a point during the interview where turbo tax asked how much you already received and you must have answered zero. But the IRS records indicate they sent it to you last year, so they adjusted Line 30 from $4200 to zero.
1a) please go back and review your bank account records from March - May, 2021. if you find the direct deposit of $4200, then it's 'case closed'. You were eligible for $4200 and you received it! you can't get it again on your tax return
1b) if you didn't find the $4200 in your bank accounts, then the dilemma is you have no record of receipt but the IRS records state they sent it. the way to resolve this is to send in the tracer form (see link below) and the US Treasury will figure it out.
https://www.irs.gov/pub/irs-pdf/f3911.pdf
2) the child tax credit was worth $3600. again, half would have come as $300 payments per month from July - December. 2021. That should have left $1800 on your tax return / line 28. But you have $3600 listed. So this means when asked by Turbo Tax whether you had received an Advance, you must have answered 'no'. But the IRS records are that they sent you $1800 already, so they reduced Line 28 by that $1800.
2a) please review you bank account statements from July - December, 2021. if you see the $300 per month deposits, it's "case closed". you already received the $1800 and therefore the tax refund was correctly reduced by that amount
2b) if you have no record of receiving the $300 per month, then again, a separate trace form (use the same form above) needs to be completed and mailed to the US Treasury as the IRS records state they sent it, but your records show you didn't.
There is no need to amend your tax return. The IRS has already done that.
make sense ?
