I accidentally entered the incorrect Account Number for my direct deposit/Tax Return. The routing number was correct but I screwed up the numbers for the Account number. I have been back and forth with the IRS and Wells Fargo ever since June of 2021 trying to get someone to help me sort this out. I've spent hours on hold waiting to speak to a person at IRS and hours on hold with Wells Fargo. And every time they say "the IRS has to contact us on your behalf," or "We are waiting for a response from Wells Fargo" or the representative has literally said.." I don't know who you should talk to."
But several people with the IRS and Wells Fargo I spoke with have agreed that the deposit should of never been made since my name didn't match up on the Account Number. Wells Fargo did say that the Account number I entered is an active account by someone (name they cannot give me, understandable so) and that "Person" did receive the deposit but other than that info I've gotten very little information or help from Wells Fargo. And the IRS said they were sending my case to a specific department and after 6 months waiting for a letter it stated my case was transferred to the Bureau of Fiscal Service and I needed to call the number on the letter. I did that right away and the representative on the phone said "we don't handle this sort of thing in this department. We collect tax debt and payments and don't know why I would of received a letter informing me to contact them...." It's so Frustrating!!! I've made notes of every call I've made between the two for the past 13/14 months and it's a total of 15 IRS calls (not including the ones when they are backed up and can't take your call so you have to try over and over and then wait on hold for 1 hour and 27 mins. 11 Wells Fargo calls which get no where except the employee saying it's messed up it was deposited because the name didn't match and the bank should prevent it from happening.
I'm sure at this point this is a lost cause but I needed and still need that money. This will end up just a dear diary post I'm sure. lol Sorry for the Rant. Does anyone have any suggestion at all?? Why won't Wells Fargo take the money out of the persons account whom it didn't belong?? Help!!! Anybody!!!
Thank you
-Bevinab
