@ceceholland - how much was the refunds adjusted?
normally, the IRS lists a number of possible reasons that refund was adjusted. Please review the letter and confirm whether there were other reasons listed. how are you sure an incorrect SSN was the reason?
and if indeed the only reason they claimed the SSN was wrong, was the NAME copied correctly from the card?
while we are at it, is your granddaugher a dependent of someone else? did she correctly check the 'can be claimed by someone else' box? did someone else claim her?
