You are most likely looking for your federal and state refund, not your returns (which are what you file with the federal and state government).
Your profile suggests that you are using TurboTax Live and, if so, you should contact your Live Expert via the link below.
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbota...
