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After you file
@gregorybutlervg3 - please do me a favor and we may be able to solve this quickly
1) what is on line 14f of Schedule 8812. This is what you told Turbo Tax you received for the Advance CHild Tax Credit.
2) Review your bank account statements from July - Dec, 2021. DO NOT DO THIS FROM MEMORY. Literally open each of the 6 bank accounts and determine how much the IRS direct deposited into your bank account over the 6 months.
if 1) and 2) do not match, the IRS adjusted Line 28 for the difference. Both 1) and 2) represent what you received and 2) matches the IRS records - because they are the ones that made the deposit!
3) EXACTLY how much did the IRS adjust your refund / amount due? Is it the difference calculated above?
if that doesn't resolve the issue, please post back the asnwers to each of the 3 questions and I suspect we can further figure it out without contacting the IRS.